I'm passionate about helping people and making their lives easier. I do this at my day job by making complex information easy for people to understand so they can do whatever it is they need to do without spending so much time on it.

I'm also a huge systems/process nerd. I spend a lot of time thinking about and refining my work and personal workflows (feel free to ask me about my planner system or my wardrobe tracker).  

Outside of work, I enjoy running, studying the Bible, traveling with my husband, and hanging out with our two cats, Peanut and Nacho.

If you would like a copy of my resume, send me an email at micah.castelo@gmail.com.

I believe that…

• Good content serves a user need (and it doesn’t have to be digital)

• Writing = designing

• Data and evidence are crucial to crafting useful, usable content

• Making good products is an all-hands team sport

• Building meaningful relationships is half the job

• Accessibility is not an add-on

Things I do:

• Data-driven content design and strategy

• Content management

• Content auditing and testing

• Information Architecture

• Creating style guides and design systems

• Agile methodologies (Scrum, SAFe, Lean UX)

• Project management

• Process improvement

• Facilitating workshops

• SEO

I have worked in or written about these fields:

• Business-specific government services and regulations

• Financial services

• Higher education

• Educational technology

• Environment and sustainability

• Health

• Cybersecurity

• Real estate and property management